Sales Policy for TERMINALTREANDS
Effective Date: March 12, 2025
At TERMINALTREANDS, we are committed to providing high-quality luxury handbags and exceptional customer service. This Sales Policy outlines the terms and conditions under which we sell our products. By placing an order on our website (https://terminaltrends.xyz/), you agree to the terms outlined below.
1. Order Process
- Placing an Order: To purchase products from our website, customers must select items, add them to the shopping cart, and proceed to checkout. You will be required to provide billing and shipping information, including payment details.
- Order Confirmation: Once an order is placed, you will receive an order confirmation email with the details of your purchase. Please review the information carefully. If there are any issues or discrepancies with your order, please contact us immediately at info@terminaltrends.xyz.
- Order Acceptance: Your order is not considered accepted until we have processed and shipped it. We reserve the right to refuse or cancel orders at our discretion, including, but not limited to, cases of product unavailability, pricing errors, or suspected fraudulent activity.
2. Product Availability
- Stock Levels: All products are subject to availability. In the rare event that a product is out of stock, we will notify you promptly and offer you the option to either wait for the product to be restocked or select an alternative item.
- Pricing: The prices of products listed on our website are subject to change without notice. We make every effort to ensure that the prices listed are accurate, but errors may occur. If we discover a pricing error, we will inform you as soon as possible and give you the option to confirm or cancel your order.
3. Payment Methods
We accept a variety of secure payment methods, including:
- Credit and debit cards (Visa, MasterCard, American Express, etc.)
- PayPal
- Other payment methods as indicated at checkout
By providing your payment information, you authorize us to charge the amount of the purchase to your chosen payment method.
4. Shipping and Delivery
- Shipping: We offer standard and expedited shipping options to both domestic and international customers. Shipping costs will be calculated at checkout based on the delivery address and selected shipping method.
- Processing Time: Orders are typically processed and shipped within 1-2 business days. However, during peak periods, processing times may take longer.
- Delivery Time: Estimated delivery times will be provided at checkout. Please note that delivery times may vary based on your location, shipping method, and external factors (e.g., weather, customs delays).
- Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor the progress of your shipment.
5. Taxes and Duties
- Sales Tax: Applicable sales tax will be added to your order based on your shipping address, in accordance with local regulations.
- Customs Duties and Taxes for International Orders: Customers outside the United States may be subject to additional customs duties, taxes, and fees, which are the responsibility of the customer. Please check with your local customs office for more information before placing an international order.
6. Order Cancellations
- Cancellations: You may cancel your order within 24 hours of placing it, provided the order has not already been processed or shipped. To cancel your order, please contact us immediately at info@terminaltrends.xyz or call 502-706-5665.
- Post-Shipment Cancellations: After your order has been shipped, cancellations are no longer possible, but you may return the item following our Return Policy.
7. Returns and Refunds
Please refer to our Return and Refund Policy for full details regarding returns, exchanges, and refunds.
8. Warranty and Guarantee
- Product Warranty: All our products are covered by a limited warranty, which ensures that the product is free from defects in material or workmanship. The warranty period and terms vary depending on the product. For further details, please refer to the specific product’s description on our website.
- Exclusions: The warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
9. Customer Support
If you have any questions or concerns about our products or services, our customer support team is available to assist you. You can reach us at:
TERMINALTREANDS
3491 Earnhardt Drive, Louisville, Kentucky, United States
Phone: 502-706-5665
Email: info@terminaltrends.xyz
Website: https://terminaltrends.xyz/
We strive to provide you with the best shopping experience and look forward to serving you.
10. Changes to This Sales Policy
We may update this Sales Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We recommend reviewing this policy periodically for any updates.
Thank you for choosing TERMINALTREANDS.